Our Mission
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Who We Are and What We Do
The Office of the Registrar supports student success at UC Santa Cruz by maintaining accurate academic records and providing responsive, student-centered services. Guided by our values and professional standards, we help students navigate university policies, manage key academic systems, and uphold the privacy and integrity of student records.
Our Mission
The Office of the Registrar maintains an accurate academic record for each student who enrolls at the University of California, Santa Cruz, and provides timely, accurate, and responsive services to students, faculty, staff and the public. We support student retention and graduation by educating and coaching students through the complexities of University policy and procedures. With campus partners, we maintain, support, and strengthen campus information systems. We enable successful progress toward students’ dreams of advanced education and professional opportunities.
Areas of responsibility include:
- Contributions to policy development and implementation,
- Participation with the Committee on Educational Policy (CEP), Committee on Courses of Instruction (CCI), and Graduate Council (GC) in curriculum, course, and program approval,
- Academic advising and academic standing support,
- Functional processing oversight of the Academic Information System (AIS) and other systems including Curriculum Approval and Tracking (CAT), Scheduling (Coursedog)
- Support for and interaction with campus systems outside the Office of the Registrar,
- Classroom and event scheduling and advocacy for renovations,
- Enrollment and fee assessment,
- Grading and transcripts,
- Graduation and diplomas,
- Maintenance of student academic record integrity,
- Publication of the General Catalog, Academic and Administrative Calendar, and searchable Class Schedule
- Preservation of permanent student academic records,
- Enrollment reporting and data analysis,
- Protecting the privacy of student academic records,
- Certification of veteran student education benefits,
- Determination of legal residence for fee purposes.
Standards
The Registrar’s Office is committed to:
- UCSC’s Principles of Community
- Diversity, Equity, and Inclusion at UCSC
- The Statement of Professional Ethics and Practice of the American Association of Collegiate Registrars and Admissions Officers (AACRAO)
- Upholding the Privacy of Student Records
Values
The UC Santa Cruz Office of the Registrar is dedicated to upholding the values that support the academic journey of every student, faculty member, and staff colleague. We recognize the integral role of the UCSC community in our operations, and our work is guided by a deep commitment to equity, integrity, and excellence in service.
We are dedicated to championing accessibility, sustainability, diversity, and inclusiveness. Our policies and practices are designed to serve the diverse needs of the UCSC community. We are committed to confidentiality, responsibility, and ethical standards, maintaining the trust placed in us as stewards of academic records and university policy.
With accuracy, efficiency, and timeliness, we provide essential services that support student success and academic integrity. Our commitment to reliability, transparency, communication, and listening is unwavering, ensuring that all voices are heard and valued in our processes.
We foster a conscientious workplace culture rooted in collaboration, respect, and teamwork, where compassion, courage, patience, and humor help us support one another and adapt to evolving needs.
We take time to appreciate and celebrate our shared successes—sometimes with a good potluck—and maintain a sense of balance, wellness, and human connection in all we do.
As a team, we value professional development, continuous learning, and the sharing of knowledge, which enables us to stay responsive, agile, resourceful, and committed to driving positive change. Our commitment to positive change through engagement, coaching, and advocacy keeps us resilient and empowers us to grow, innovate, and lead.
We take pride in the quality of our work and in the role we play in supporting the academic mission of UC Santa Cruz. Our values drive our efforts, shape our culture, and reflect our unwavering dedication to the students and academic community we serve.
Goals
- Assist students in achieving success in their education at UC Santa Cuz
- Pursue ongoing improvements to customer service for students, faculty, staff, and the public, e.g., customize communications, focus on options, streamline processes, empower autonomy and self-service
- Be proactive, solution-oriented, and mindful of the user perspective in adopting innovative solutions and technological improvements
- Support academic advising, including increased retention and graduation rates, by clearly communicating policies and procedures, and leveraging technology supporting enrollment and degree progress reporting.
- Through training and resources, enhance understanding of the responsibilities for upholding the privacy of student records
- Strengthen support for diversity through inclusion/inclusivity, and awareness and decision making: e.g., in hiring, communication, campus partnerships, training
- Foster an environment for staff which supports continuous learning: e.g., about wellness, about improving skills (managerial, financial, analytical, supervisory, technical, communication, safety, career planning, etc.), about the campus community and the role of the Registrar’s office